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Members of a mutual are its owners. Griffin has no outside shareholding, and therefore no aim to return a profit to investors whose interests would conflict with the provision to Members of equitable underwriting and claims management. As a result insurance is provided to Members at cost.

As both insurer and insured, Griffin Members all have a shared interest in maintaining high professional standards in the conduct of their business.  Membership is restricted to broking firms demonstrating a commitment to sound professional management.

The mutual’s Rules are approved by representatives of the Members, as are any changes, to ensure that they reflect the needs of Members – both in terms of the cover provided and obligations to the mutual.

Management of the mutual is delegated to an independent third party: Tindall Riley & Co Limited, trading as Griffin Managers ("the Managers").  The Managers have no financial interest in the underwriting results. Their fundamental role is to provide Members with the support services recognised by the mutual as essential to its stability and needs. These services include underwriting, claims handling and an active risk management programme for the whole membership.