Outline of Griffin Seminars
In addition to the formal Risk Management Process,
The Griffin also offers training and information to each of its
Members focusing on topics of concern and interest to the membership
at large.
Below is a list of seminars
that Griffin Members can benefit from.
This is a very broad outline of the
legal framework which governs a broker's duties and obligations
when placing insurance on behalf of its client. It covers most
of the fundamentals such as standard of care expected, the law
of agency, obligations to the client in respect of scope of cover,
warnings regarding warranties and other unusual or onerous provisions,
maintenance of documents and the assumption of responsibility
where non-broking advice is given.
Suited to more junior staff or as a refresher course.
Duration:
1 hour
This presentation
is broken down into five key areas: Business Relationships, Documentation,
Placing Business, Confirming Cover and Claims Handling. It considers
mistakes that are commonly made in each area, with the consequences
being illustrated by reference to legal decisions.
Suitable for all members of staff.
Duration: 1 hour
This presentation
concentrates on mistakes commonly made in the Placing the Risk,
Confirming Cover and Claims areas. Issues considered in detail
include the duty to make a fair presentation of the risk, confirming
details of the cover to clients and other parties and duties that
arise at the claims stage, by reference to legal decisions.
Suitable for all members of staff.
Duration: 1 hour
Binding authorities are a relatively high
risk area, not only where the broker is the coverholder but also
when responsible for the placement of a Binding Authority on behalf
of a client (third party coverholder). This presentation will provide
guidance on the areas of most exposure and suggestions on how these
can be managed.
Suitable for brokers and technicians who place and administer
Binding Authorities.
Duration: 1 hour
This presentation centres
around an LIBC produced training video on errors and omission avoidance.
The video content is a court scene - the dissatisfied client is
suing its broker and non-paying underwriter who has rejected the
claim due to non-disclosure of material facts. There are a series
of "flash backs" showing
how the circumstances occurred.
The Griffin presenters take the audience through the various stages
of the action, stopping the video and discussing the various risk
management issues. Training material is distributed and full audience
participation is encouraged.
Ideal for more junior members of staff, with between 10 to 12
attendees being the ideal number.
Duration: 2 hours
This presentation highlights the legal
and management decisions that need to be taken when dealing with
an E&O claim. The format
is interactive, focusing on both practical and legal issues.
Suitable for senior managers as well as junior employees.
Duration:
1 hour
This workshop demonstrates some of the issues
brokers might encounter when trying to get their clients' claims
paid. Although aimed at mid-level claims handlers and wording technicians,
both junior and senior employees are likely to find the workshop
helpful. It is also likely to be useful to placing brokers who
want a better understanding of how the wordings they place may
affect subsequent claims processing.
Due to the duration of this presentation it is preferable to
incorporate a reasonable break during the session e.g. over a sandwich
lunch.
Duration: 3 hours
8. Conditions and Warranties
This presentation considers
the classification of terms in an insurance contract and the consequences
of breaching the different types of provision. It considers situations
where the status of a particular provision may be unclear. It focuses
particularly on the more onerous provisions, conditions and warranties,
and the impact on the contract where these are breached.
Suitable for all members of staff.
Duration: 1 hour |
